Track Your Order

Follow your delivery with a tracking number, or check order status in your ENIGMAE account.

Track by tracking number

Paste the tracking number from your shipping email to see the latest carrier updates.

Opens a universal tracking lookup for most carriers. Tracking can take 2–5 days to update after dispatch.

Logged-in customers can open recent orders and shipment details from the account page.

1Find your order or tracking number in the shipping confirmation email.
2Orders may ship in more than one package — use each tracking number separately.
3Still stuck? Email support@enigmae.store with your order number.

Email support

Delivery estimates: processed within 1–3 business days · US 5–12 · UK 5–10 · EU 5–12 business days. See our shipping policy.

256-bit SSL encryption. Your personal and payment data is always fully protected.

Orders are normally processed within 1–3 business days. Estimated delivery: US 5–12, UK 5–10, EU 5–12 business days.

Return eligibility and postage costs vary by country and product. See our returns policy for complete details.