Client Care

Track Your Order

Follow your delivery with a tracking number, or check order status in your ENIGMAE account.

Track by tracking number

Paste the tracking number from your shipping email to see the latest carrier updates.

Opens a universal tracking lookup for most carriers. Tracking can take 2–5 days to update after dispatch.

Track from your account

Logged-in customers can open recent orders and shipment details from the account page.

View orders in your accountLog in

Need a hand?

  1. 1Find your order or tracking number in the shipping confirmation email.
  2. 2Orders may ship in more than one package — use each tracking number separately.
  3. 3Still stuck? Email support@enigmae.store with your order number.
Email support

Delivery estimates: processed within 1–3 business days · US 5–12 · UK 5–10 · EU 5–12 business days. See our shipping policy.