FAQ's

What products does Enigmae offer?

Enigmae offers a curated range of women’s gym wear and beauty products, including activewear, workout essentials, skincare, and self-care items designed to support both performance and confidence.

Are your gym wear products suitable for high-intensity workouts?

Yes. Our gym wear is selected for comfort, flexibility, and breathability, making it suitable for both everyday movement and high-intensity workouts.

Are your beauty products safe to use?

Our beauty products are carefully selected to meet quality and safety standards. Individual product pages include detailed information on ingredients, usage, and care.

How do I place an order?

Simply browse our collections, select your desired items, choose the correct size or variant, and proceed to checkout. You will receive an order confirmation email once your purchase is complete.

How long does order processing take?

Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

Do you ship within the United States?

Yes, we ship across the United States. Shipping times and rates are calculated at checkout based on your location.

How can I track my order?

Once your order has shipped, a tracking number will be sent to your email. Please allow 24–48 hours for tracking updates.

Can I return gym wear or beauty products?

Eligible gym wear items can be returned within 14 days of delivery if unused, unworn, and in original condition.
For hygiene and safety reasons, opened or used beauty products are not eligible for return, unless received damaged or incorrect.

What if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you promptly.

How can I contact Enigmae?

For any questions or support, please reach out to us at:

Email: support@enigmae.store